Introduction
Via Codos Private Limited ("Via Codos," "we," "us," or "our") is committed to protecting the privacy of everyone who interacts with our website and services. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over it. It applies to visitors of our website (viacodos.com) and to clients and prospective clients who engage with us directly.
Information We Collect
Information you provide directly
- Name, email address, phone number, and company name submitted through contact forms, consultation requests, or job applications
- Project details, requirements, and business information shared during consultations or service engagements
- Resumes, cover letters, and related application materials submitted through our Careers page
- Any information you provide when communicating with us via email, WhatsApp, or phone
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookies section below)
Information collected during service delivery
Where you engage us for software development, IT outsourcing, or related services, we may have access to business data, source code, credentials, and systems as necessary to perform the contracted work. This access is governed separately by the confidentiality and security terms in our client service agreements and our NDA & Security Commitment.
How We Use Your Information
- Respond to inquiries and provide requested consultations
- Deliver, manage, and improve our services
- Process job applications
- Communicate with you about your project, account, or our services
- Send occasional updates, insights, or marketing communications (only where you have opted in or as otherwise permitted by law)
- Comply with legal obligations and enforce our agreements
- Improve our website's functionality and user experience
Legal Basis for Processing (for users in the EU/UK)
Where applicable data protection law requires it, we process personal data on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, or compliance with a legal obligation.
How We Share Information
We do not sell your personal information. We may share information with:
- Employees, contractors, and engineers directly involved in delivering your project, on a need-to-know basis
- Third-party service providers who support our operations (e.g., hosting providers, email services), under confidentiality obligations
- Legal or regulatory authorities where required by law
- A successor entity in the event of a merger, acquisition, or sale of assets, with notice provided where required
Data Security
We implement administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of the information we hold, including access controls, encryption where appropriate, and confidentiality agreements with all personnel. No system is completely secure, and while we work to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is generally retained for the duration of the client relationship plus a reasonable period thereafter, unless a longer or shorter period is agreed in a service contract.
International Data Transfers
Because Via Codos is based in Sri Lanka and serves clients internationally, your information may be transferred to, stored in, and processed in Sri Lanka or other countries where we or our service providers operate. Where required by law, we take steps to ensure such transfers are subject to appropriate safeguards.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal and contractual limitations
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at info@viacodos.com.
Cookies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookie preferences through your browser settings.
Children's Privacy
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date, and where appropriate, we will provide additional notice.
Contact Us
Questions about this Privacy Policy can be directed to: Email: info@viacodos.com · Office: Galle, Ginthota, Sri Lanka
Questions about how we handle your data?
Contact us directly — we answer these questions plainly, without legal run-around.